[Gas Man]

First off... as I always say... "why pay someone else to F up your bike?"

On the other hand... I have found this is expected with metric (yam/kaw/suz) dealers. My BIL is expierencing this with his Kaw Vulcan. My HD dealer is TOP NOTCH service and that would never fly. HD won't allow it.

Just to give you an idea of how much HD corperate gets involved... they just made my dealer replace all their shop lights... they came in and said the shop didn't meet their specs for shop lumens. It wasn't dark in there... the dealer changed it all... WOW brighter, the mechanics love it.

I'm sure there is a similar level of professionalism on other premium motorcycles like BMW.

For example I really like my BIL's Kaw, but the dealerships customer service blows compared to my HD dealer. It's like the those metric companies don't push them to better service. IDK.