Well, cable companies kinda have monopolies on service areas, and tend to operate with relative impunity, although of late, satellite and net services have reduced that monopoly considerably...although if you get your net media via your cable modem, you're still paying the piper.
See, they kinda know that, and that's why they're so arrogant. This doesn't necessarily carry over to all other forms of product marketing, though, Fred. I'll agree some turn a deaf ear, but the Internet has toppled governments. It can seriously fuck a company up if it's not careful about its PR.
*Cough* News Corp *cough*.
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