Quote:
Originally Posted by Homeslice
I've been in situations where if someone's asking a loaded question, I go to the extreme and say "Yeah you're right" which is kind of what he did, but then he tried to follow up by saying "To a certain extent..."
What he should have said is, "It may seem retaliatory but if a person like yourself refuses to obey a request, it raises suspicion and we feel compelled to investigate. The reason we test liquids is to protect passengers from being exposed to hazardous substances. You ingesting the liquid does not necessarily prevent such exposure."
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When you're dealing with the public, that's exactly the wrong thing to do. If you can't keep your composure then step out, and let another person deal with the situation. When you're that much in the public eye, you can't afford to lose your cool. If you're the sort of person who does, then you need to find another line of work.