How social media are amplifying customer outrage

[derf]

Originally Posted by fujimoh

The only thing Netflix and any mega corp understands in money. When enough people stop spending money with them, they will change

but are enough people willing to stop their netflix service? if they have 100,000 people that complained and 50,000 of them cancel their service, and they are still left with 23 million plus customers does it matter to them if they are still making the same amount of money?

My understanding of their price hike is that the studios are ganking them for more money because they got a better than great deal in the past. Now that the studios are threatening to take their titles off the shelf unless they get more money, netflix only option to stay profitable is to charge a higher rate. I don't blame netflix, I blame the studios on this, they are going all RIAA (or rather MPAA) on netflix because they are scared of a changing bussiness model, and they dont understand how to deal with it.